Frequent and Continuing Contacts to Lifeline Crisis Support Services

Frequent callers to crisis helplines: Who are they and why do they call?

MJ Spittal, I Fedyszyn, A Middleton, B Bassilios, J Gunn, A Woodward, J Pirkis

2015-01-01

Objective: Frequent callers present a challenge for crisis helplines, which strive to achieve optimal outcomes for all callers wit..

Frequent Callers to Lifeline

J Pirkis, A Middleton, B Bassilios, M Harris, M Spittal, I Fedszyn, P Chondros, J Gunn

2015-01-01

Systematic review of research into frequent callers to crisis helplines

A Middleton, J Gunn, B Bassilios, J Pirkis

2014-01-01

We conducted a systematic review of research into callers making multiple calls to crisis helplines. Two databases were searched, ..